10.10.2018

Freelance Social Media Community Manager

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We're currently looking to for an experienced Freelance Social Media Community Manager to join our team to support social efforts across various channels. This individual will be a critical team member helping support the social strategy team. The ideal candidate will have a solid understanding of social across established platforms including Facebook, Twitter, YouTube, Instagram and LinkedIn.


What you will do:

  • Plans, writes and executes editorial calendar for all social channels
  • Monitors channels and social platforms for comments and questions, both inward engagement and outward in identifying new conversation opportunities
  • Provide monthly reports on appropriate metrics
  • Works closely with strategy team to inform strategic planning based on community management insights
  • Engages with social audiences to build relationships with users and strengthen social communities
  • Identifies fans, super users, and potential advocates to increase reach and augment engagement
  • Identifies customer interruptions and ensures all major issues are routed to the appropriate internal team

What you will bring:

  • Agency experience
  • 2-3 years of experience in social media community management
  • 1 years of social editorial writing experience
  • Advanced understanding of social media channels and experience with Sprout Social, Brandwatch, and native business manager platforms (Facebook ads manager, Twitter analytics, etc.)
  • Experience with paid social
  • Proven track record, examples, and metrics showcasing successful growth from your efforts
  • Prior experience with community engagement in campaigns and sweepstakes
  • Experience in Sprout Social, Brandwatch, and native business manager platforms (Facebook ads manager, Twitter analytics, etc.) or similar programs
  • Impeccable attention to detail
  • Ability to accomplish projects with minimal oversight
  • Ability to adjust to changes in priorities in a deadline-driven environment
  • Self-starter

To apply for this position, please email heidi.sutter@coleweber.com